CK Forms - AI Form Builder Privacy Policy

At CodeKanon, we respect your privacy and are committed to protecting the information collected through CK AI Contact Form Builder ("App"). This Privacy Policy explains how we collect, use, store, and protect information when merchants install and use our Shopify application.

1. Introduction

CK AI Contact Form Builder is a Shopify application developed by CodeKanon that allows merchants to create custom contact forms, inquiry forms, multi-step forms, and AI-generated forms for their Shopify stores.

By installing or using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Shopify Store Information

When you install the App, Shopify may provide us with certain information about your store, including:

  • Store name
  • Store URL
  • Store owner email address
  • Shopify account information
  • Billing and subscription information

This information is required to provide and maintain the App's functionality.

Form Submission Data

When customers submit forms created using CK AI Contact Form Builder, we may process:

  • Name
  • Email address
  • Phone number
  • Form responses
  • Uploaded files
  • Custom field data

The specific information collected depends on the fields configured by the merchant.

Technical Information

We may automatically collect:

  • Browser type
  • Device information
  • IP address
  • Log data
  • Usage analytics
  • Error reports

This information helps us improve performance, security, and reliability.

3. How We Use Information

We use collected information to:

  • Provide and maintain App functionality
  • Generate and manage forms
  • Process form submissions
  • Send email notifications
  • Provide customer support
  • Improve App performance
  • Prevent spam and abuse
  • Monitor security and reliability
  • Comply with legal obligations

4. AI Features

CK AI Contact Form Builder may offer AI-powered form generation features.

When using AI functionality:

  • Prompts entered by merchants may be processed to generate forms.
  • We do not use merchant data to publicly train AI models.
  • AI-generated content is provided for convenience and should be reviewed before publication.

5. Data Storage and Security

We implement industry-standard security measures to protect information, including:

  • Encrypted data transmission (HTTPS)
  • Secure cloud infrastructure
  • Access controls
  • Authentication protections
  • Regular security monitoring

While we take reasonable steps to protect information, no method of transmission or storage is completely secure.

6. Data Sharing

We do not sell, rent, or trade personal information.

Information may be shared only when:

  • Required to operate the App
  • Required by law
  • Necessary to prevent fraud or abuse
  • Required to protect our rights or users

Third-party service providers may process data solely for providing services on our behalf.

7. Data Retention

We retain data only as long as necessary to:

  • Provide App services
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

Upon app uninstallation, merchants may request deletion of stored data, subject to legal obligations.

8. Merchant Responsibilities

Merchants are responsible for:

  • Informing customers about data collection practices
  • Obtaining required consent
  • Complying with applicable privacy laws
  • Managing customer data collected through forms

CK AI Contact Form Builder acts as a service provider for data processed on behalf of merchants.

9. International Data Transfers

Information may be processed and stored in countries where our service providers operate. We take reasonable measures to ensure appropriate protection of transferred data.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, please contact us using the information below.

11. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

CodeKanon

Email: support@codekanon.com

Website: CodeKanon