CK AI Contact Form Builder Privacy Policy

At CodeKanon, we are committed to protecting the privacy, security, and confidentiality of merchants and their customers when using CK Forms – AI Form Builder. This summary provides an overview of how we collect, use, store, and protect information through our application.

Information We Collect

To provide the features and functionality of CK Forms – AI Form Builder, we may collect and process certain information from Shopify stores and form submissions.

This may include:

  • Shopify store information such as store name, store URL, owner contact information, subscription details, and other information required to operate the App.
  • Form configurations created by merchants, including form fields, layouts, templates, automation settings, notifications, and customization preferences.
  • Customer-submitted form data, including names, email addresses, phone numbers, messages, uploaded files, and any additional information entered into form fields.
  • AI-generated form content and settings created through our AI-powered form generation features.
  • Technical and usage information such as browser type, device information, IP address, app activity, diagnostic data, and performance metrics used to maintain and improve the service.

How We Use Information

The information we collect is used solely to provide, operate, maintain, and improve CK Forms – AI Form Builder.

We may use information to:

  • Create, display, and manage forms within Shopify stores.
  • Process and store form submissions on behalf of merchants.
  • Generate forms and field suggestions using AI-powered features.
  • Send notifications and support form-related workflows.
  • Improve app functionality, performance, and user experience.
  • Provide customer support and technical assistance.
  • Monitor usage trends and diagnose technical issues.
  • Detect, prevent, and investigate fraud, abuse, unauthorized access, or security incidents.
  • Comply with legal obligations and enforce our terms of service.

Data Sharing

We respect your privacy and do not sell, rent, or trade personal information to third parties.

Information may only be shared in limited circumstances, including:

  • With trusted service providers who assist in operating our infrastructure, hosting services, analytics, customer support, or security monitoring.
  • When required by law, legal process, governmental request, or regulatory obligation.
  • To protect the rights, property, security, or safety of CodeKanon, our merchants, customers, or the public.
  • As part of a merger, acquisition, financing, or business transfer involving CodeKanon.

All third-party providers are required to maintain appropriate safeguards for the information they process.

Data Security

We take data protection seriously and implement industry-standard security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Our security practices may include:

  • Secure HTTPS encryption for data transmission.
  • Encrypted data storage where appropriate.
  • Access controls and authentication procedures.
  • Secure cloud infrastructure and hosting environments.
  • Continuous monitoring and security updates.
  • Regular maintenance and operational safeguards.

While no system can guarantee absolute security, we continuously work to protect your information using commercially reasonable measures.

Data Retention

We retain information only for as long as necessary to provide our services, support merchants, comply with legal requirements, resolve disputes, and enforce agreements.

Form data and app-related information may be deleted upon request, subject to applicable legal, contractual, or operational requirements.

Your Rights

Depending on your jurisdiction and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Access the information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Object to or restrict certain processing activities.
  • Request a copy of your information where applicable.
  • Exercise additional rights available under local privacy laws.

Requests will be reviewed and handled in accordance with applicable legal requirements.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

CodeKanon

Email: support@codekanon.com

Website: codekanon.com